Hightree Clinic is an independent specialized centre for holistic medical care which provides diagnostic and therapeutic services across a defined range of medical problems which also involves cooperation with other health providers, diagnostic centres etc.
It has been set up by Dr Trefzer, who has a science background and many years or work experience as a doctor in Hospital medicine and in General practice.
Whilst our main focus is primarily on disease prevention with an emphasis on health promotion through education, nutrition and detoxification, the realistic approach of patient’s condition often requires the management of a chronic illness or disease and may require the application of advanced diagnostic and therapeutic procedures which also forms a large part of the clinic’s activities.
In its current form, the Clinic is set up to incorporate and combine conventional medicine with some of the more holistic approaches. This creates an environment of openness and integration which can make health & wellbeing more attainable and within reach.
Addressing patient’s symptoms can be a straight-to-the-point approach but often involves assessments under a broader understanding of pathology associated with a wider spectrum of diagnostic tools and assays ultimately aimed at defining a dynamic and at the same time realistic treatment plan.
The recommended interventions may involve traditional cures such as herbs, nutrition changes, exercise but also the inclusion of emerging innovations which come from modern science and clinical technology.
Patient’s safety and the recognition of their individuality remains our prime concern – what helps one person may not suit another with the same condition.
Recognizing the interrelatedness between mind, emotions and the physical, and the importance of choice and informed consent, plays an important part of our working ethos and creates a positive outlook and an understanding of recovery which requires the combined ingredients of a self-determined desire to get well and the compassionate professional assistance of one or several therapists.
Does Hightree Clinic follow trends in modern healthcare?
Far too many diseases do not have a proven means of prevention or effective treatments. Our aim is to gain better insights into the biological, environmental and behavioral influences on these diseases.
Individualised medicine is an emerging approach for disease treatment and prevention that takes into account patient’s lifestyle, environment and belief systems.
High Tree Medical offers independent and free access diagnostic services. It also aims to research the deeper causes of your health difficulties by including contemporary advances in Medical Diagnostics which often involves a wider spectrum of laboratories nationally and abroad.
In search for more effective approaches for the prevention of diseases and the treatment of illness early in his career Dr. Trefzer turned to the study and application of traditional and advanced biological and naturopathic treatments and he has continued to research and refine new approaches for many different conditions.
He provides a treatment strategy aimed to offer comprehensive and individual diagnosis where every patient receives a personalised treatment plan and follow-up monitoring.
In many of his patients testimonials a long-term improvement and restoration of their physical health has been achieved.
Our aim is to work with each patient to:
- find treatment solutions to root causes
- provide monitoring, education and bio-feedback
- reduce traditional treatment side-effects and toxicity
- monitor with advanced laboratory testing
- educate on life-style and disease prevention
- avoid disease recurrence
- regain and improve physical strength and flexibility
- restore confidence and motivation
Patient Feedback and Hightree Medical Complaints Policy
Hightree Medical welcomes all comments from its service users whether they be negative or positive. We feel strongly that opinions expressed about our service are a valuable learning opportunity for us as a service provider.
The Practice Complaints Policy is a document of easy access at our clinic. The Complaints Procedure is coordinated by our Registered Manager.
All complaints should be submitted in writing as soon as is practical after the incident that led to the complaint. Some complaints however require further investigation and consideration and will be passed onto an independent complaint handlers to give an unbiased and informed opinion.
We aim to report back to you within 20 working days. If this is not possible the reason for the delay will be explained to you and you will be given a revised date for the completion of the investigation.